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Contact

 

Phone:             (Toll-Free) 1-877-272-0215

                          (845) 888-4000 (NY)

 

Email:              welcome@privateislandparty.com

 

Warehouse:   Private Island Party

                          148 South Road
                          Wurtsboro, New York, 12790
                          (845) 888-4000 (P)
                          (845) 888-4008 (F)
 
Corporate:      Private Island Party Corporate Office
                         37-18 Northern Blvd
                         Suite 300A

                         Long Island City, New York, 11101

                          

Returns & Exchanges:

 Internet images and descriptions may not always accurately reflect the color, style, packaging or size or description of a particular product. Customers, please fill out a “Return Authorization Form” and send it with your email to welcome@privateislandparty.com No returns will be accepted past 30 days from delivery. Costumes, lingerie, leggings, and all clothing articles that come in contact with the body are not returnable due to Department of Health Standards. All returns must be authorized. When returning a product for replacement, refund, or credit you have three options. (1) You may return an unused and unopened product for exchange for the same in the same size, smaller size, or bigger size (please specify). If a replacement item cannot be provided, you will receive a non- expiring store credit. If a replacemen(2) You may return an unopened and unused product for a refund that will be subject to the following charges: a 30% restocking fee; the original shipping charges, the return shipping charges, and charges for any product not returned.(3) You may request a non-expiring store credit of 100% of the product that is being returned that is unopened and unused minus any shipping related charges.

 

Returns Mailed To:

Private Island Returns
148 South Road
Wurtsboro, New York
12790
























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