Phone: (Toll-Free) 1-877-272-0215
(845) 888-4000 (NY)
Warehouse: Private Island Party148 South Road Wurtsboro, New York, 12790 (845) 888-4000 (P) (845) 888-4008 (F)
Long Island City, New York, 11101(718) 786-4647 (P) (718) 786-4859 (F)
Returns & Exchanges:
Returns and exchanges are always honored and accepted at Private Island Party. Customers can return products up to one (1) month from the purchase date. Items must be in good standing condition as shipped. Should you have an issue with your order, please contact Private Island Party immediately at 1-877-272-0215 or (845) 888-4000.
Should you request a complete refund, send your item back with a printed note requesting a full refund of your purchase. This note will help speed the process of completely refunding your order.
If you are requesting a change in size of your product, please send the product back with a note about a change in size, and Private Island Party will ship the new sized item to you.
Returns Mailed To:Private Island Returns148 South RoadWurtsboro, New York12790